IT Services

Annual Maintenance Contract (AMC)

Each time your PC or internal network fails, you lose precious man-hours, valuable client’s goodwill and loss of business. The whole process of researching, maintaining and updating your network can be complicated, time-consuming and expensive. Let’s face it, you have better things to do. Our team will do the research and legwork for you, ensuring that you have all your requirements met, to help keep your business running smoothly. At On-Time Management Services Pvt. Ltd., we understand the value of your time. Committing to providing you with the support you need to succeed, we provide cost effective annual maintenance contracts. Under the service contract, we proactively monitor the IT set up to identify and resolve potential issues before they turn into serious hitches. Our goal is to attain 100% customer satisfaction. Maintenance of your IT infrastructure has never been easier.

Facility Management Service (FMS)

In the words of Steve Jobs (Ex-CEO of Apple.Inc), “My favourite things in life don’t cost any money. It’s really clear that the most precious resource we all have is time.” Keeping in this in mind, OTMSPL provides one of the best facility management services available. Having a skilled engineer stationed at your office, saves you the time and effort of making service requests. Handing a variety of services, our engineer will ensure that all your needs are met and that your IT infrastructure does not fail.

A few services offered by the Company are listed below:

I. Hardware Support Services
II. Software Support Services
III. Pre and Post Installation Service
IV. Network Management
V. Server Management
VI. IT Security Management
VII. User Management

On Call

Having problems with your IT infrastructure? Making a service request has never been easier. Now, you can have a skilled engineer visit your home/office without making a call. All you have to do is register yourself and log a service request through our automated service request form located on the top right side of the web-page. Simply fill up the form and click submit. Our customer care executives will call you and fix an appointment based on your convenience.

Installation and Setup

Having a team of highly skilled engineers, well acquainted with the latest hardware and software updates, OTMSPL is able to offer you services, as simple as installation and setup of certain hardware and software related instances. Whether it be a new laptop/desktop, a new office setup or a new network setup, our engineers will be able to help and assist you in any way necessary.

Networking

In today’s day and age, communication is a necessity. Clear and on time communication leads to greater efficiency and work processing. On-Time offers one of the best solutions to this problem. Networking can range from internal P2P messaging to file sharing and much more. Setting up a network at reasonable costs is one aim that a company usually looks forward to. Varying from Ring, Star or tree networks, our networking staff will be able to guide you on the best possible plan for your business.

Networking does not only apply to corporates. With technology on the run, every individual requires access to internet. Making their life easier, our networking staff is capable to setting up your internet access either at home or at your office. Providing and advising you on the best suitable technological product available in the market, our engineers will help you stay connected to the internet.