Tally won’t open or company won’t load
Tally problems are often a network or licence issue rather than damaged data. Never try to repair or rewrite company data yourself.
Guided fix
All the steps on one page
- 1
Check the other computer is on
Make sure the computer or server that holds the Tally data is switched on and connected to the network. Then close Tally and open it again.
- 2
Check the internet, then reopen Tally
Tally checks its licence online. Make sure this computer has internet, then close Tally and open it again.
- 3
Restart your computer
Save your work, then choose Start, Power, Restart. Restart is better than Shut down here, because it fully resets Windows.
When to contact us
- Please don’t run a repair or rewrite company data on your own; a wrong repair can damage it. Raise a ticket and we’ll check the data and your backups first.
- Those were the safe checks. Raise a ticket and an engineer will take it from here, remotely or on site.
Other problems
All guides